This queue is for tickets about the RT-Extension-CommandByMail CPAN distribution.

Report information
The Basics
Id:
63702
Status:
new
Priority:
Low/Low

People
Owner:
Nobody in particular
Requestors:
Horst.Kriegers [...] loro.ch
Cc:
AdminCc:

BugTracker
Severity:
(no value)
Broken in:
(no value)
Fixed in:
(no value)



Subject: CommandByMail : Test 3
Date: Tue, 07 Dec 2010 15:58:26 +0100
To: <bug-RT-Extension-CommandByMail@rt.cpan.org>
From: "Horst Kriegers" <Horst.Kriegers@loro.ch>
Hello,
 
I have trouble by using CommanByMail with CustomfFields.
CF labeled with an accent are not saved and CF wihout accent it works fine.
Mail is UTF-8 encoded.
 
- CommandByMail : RT-Extension-CommandByMail_DEV-0.08_01
- RT version : 3.8.8
- perl, v5.8.8 built for x86_64-linux-thread-multi
- Linux psrtrac1 2.6.16.60-0.42.10-smp #1 SMP Tue Apr 27 05:11:27 UTC 2010 x86_64 x86_64 x86_64 GNU/Linux
- MySQL 5.1.45
 
 
 
RT Log extract :
-------------------
[Tue Dec  7 14:52:53 2010] [debug]: Guessed encoding: ascii (/opt/rt_dev/bin/../lib/RT/I18N.pm:433)
[Tue Dec  7 14:52:53 2010] [debug]: Guessed encoding: ascii (/opt/rt_dev/bin/../lib/RT/I18N.pm:433)
...
...
[Tue Dec  7 14:52:53 2010] [debug]: Running CommandByMail as hokr1 (/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:184)
[Tue Dec  7 14:52:53 2010] [debug]: Found pseudoheader: CustomField.{Impact Continuité} =>  Non (/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:206)
[Tue Dec  7 14:52:54 2010] [debug]: Found pseudoheader: CustomField.{Qualification sécurité} =>  Non (/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:206)
[Tue Dec  7 14:52:54 2010] [debug]: Found pseudoheader: CustomField.{Liste désignation/domaine} =>  eChangebook (/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:206)
[Tue Dec  7 14:52:54 2010] [debug]: Found pseudoheader: CustomField.{Impact image} =>  Non (/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:206)
[Tue Dec  7 14:52:54 2010] [debug]: Got command customfield{impact continuité} => Non (/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:213)
[Tue Dec  7 14:52:54 2010] [debug]: Got command customfield{qualification sécurité} => Non (/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:213)
[Tue Dec  7 14:52:54 2010] [debug]: Got command customfield{liste désignation/domaine} => eChangebook (/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:213)
[Tue Dec  7 14:52:54 2010] [debug]: Got command customfield{impact image} => Non (/opt/rt_dev/local/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:213)
 
 
 
Sample mail is attached
 
Thanks in advance for you help
Horst

_______________________________________________________________________

Le contenu de ce courriel est uniquement réservé à la personne ou l'organisme à qui il est destiné. Si vous n'êtes pas le destinataire prévu, veuillez nous en informer au plus vite et détruire le présent courriel. Dans ce cas, il ne vous est pas permis de copier ce courriel, de le distribuer ou de l'utiliser de quelque manière que ce soit.

_______________________________________________________________________

The content of this e-mail is intended only and solely for the use of the named recipient or organisation. If you are not the named recipient, please inform us immediately and delete the present e-mail. In this case, you are nor allowed to copy, distribute or use this e-mail in any way.

_______________________________________________________________________

Subject: Rép. : [RT DEV #1662] CommandByMail : Test 3
To: <adi.applications_dev@psrtrac1.loro.swiss>
Date: Tue, 07 Dec 2010 15:52:50 +0100
From: "Horst Kriegers" <Horst.Kriegers@loro.ch>
CustomField.{Impact Continuité}: Non
CustomField.{Qualification sécurité}: Non
CustomField.{Liste désignation/domaine}: eChangebook
CustomField.{Impact image}: Non
 
 
 
Champs personnalisé devant être mis à jour : Seulement le dernier est modifier.
CustomFields to be updated : Only the the last one is updated


This service runs on Request Tracker, is sponsored by The Perl Foundation, and maintained by Best Practical Solutions.

Please report any issues with rt.cpan.org to rt-cpan-admin@bestpractical.com.