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Id:
131149
Status:
new
Priority:
Low/Low

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Requestors:
jim [...] thentao.com
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Subject: Uninstall failed after upgrading Windows from 7 to 10
Date: Sat, 7 Dec 2019 11:23:46 -0800
To: bug-Perl-Dist-Strawberry@rt.cpan.org
From: Jim Seymour <jim@thentao.com>
I recently upgraded my Windows 7 system to Windows 10. I had Strawberry Perl v5.26.1 installed at the time and it seems to work fine after the upgrade. However, I wanted to upgrade to v5.30 and found that I needed to uninstall first. However, Windows 10's "Apps & Features" won't let me uninstall. It says "Windows cannot access the specified device, path, or file." It appears to be trying to launch C:\WINDOWS\system32\msiexec.exe, but that program no longer exists in Windows 10. I tried running the uninstall command (found in the registry) by invoking the msiexec.exe located in C:\Windows.old\windows\system32, but that reported that "The Windows Installer Service could not be accessed." Any thoughts on how I can uninstall the old version or upgrade the new? Thanks. -- Jim Seymour


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