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This queue is for tickets about the RT-Extension-RepeatTicket CPAN distribution.

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The Basics
Id: 122885
Status: new
Priority: 0/
Queue: RT-Extension-RepeatTicket

Owner: Nobody in particular
Requestors: kene.washington [...]

Bug Information
Severity: (no value)
Broken in: (no value)
Fixed in: (no value)

CC: George Ficzeri <georgef [...]>
Subject: Recurring Tickets generating after being disabled
Date: Wed, 23 Aug 2017 13:25:33 -0500
To: bug-RT-Extension-RepeatTicket [...]
From: Kene Washington <kene.washington [...]>
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Hello, I am writing to get assistance with the recurrence extension within RT V4.2.9. I believe the source of the issue is Recursive Recurrences, as I have disabled the recurrence on two tickets, but they are still generated. I was hoping there was a method to resolve this issue, or if I provided some logging information that you would be able to point me in the right directions. I look forward to your reply and assistance. Regards, Kene -- Kene Washington Assistant Manager of Managed Services onShore Security Because Security Gives Us Freedom. 312.850.5200 x 146

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