|Subject:||bug report / feature request: Unable to see or modify recurrence from spawned ticket|
|Date:||Mon, 10 Aug 2015 15:43:02 -0500|
|To:||bug-RT-Extension-RepeatTicket [...] rt.cpan.org|
|From:||Jon Gabrielson <jon [...] directfreight.com>|
When a new ticket is created, it shows "enable recurrence" as unchecked and unless a special subject is specified, there is no way to determine that is is even a reoccurring task and the only way to see or change the frequency is to track down the original (usually resolved) ticket and modify it. It would be a lot easier to use if you could see and modify the frequency from the spawned children of the original template ticket. Thanks.